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Special Needs

The N.C. Zoo, located in the Uwharrie mountain range, has five miles of tree-lined trails which immerse visitors in beautiful, diverse and sometimes challenging terrain. Our Zoo is best experienced by using the trails; however, a Zoo-wide transportation system is available to help visitors navigate to three strategic locations inside the Park to begin their walk to the exhibits. Accessible trams and buses are available to meet your needs. Please note that exhibits are not viewable from the trams or buses.


Both entrances are on a level walking surface and have accessible drop-off points for visitors who are mobility-impaired. Accessible parking spaces are available with a valid license plate or hangtag. 

In Park Transportation

Accessible transportation is available in the Park. 


Rental wheelchairs are available at both Park entrances. 

Medical Needs

Coolers, food or beverage used for medical purposes can be checked at either entrance, tagged and brought inside the Zoo. Park rangers patrol the Zoo and can help with medical emergencies.

Service Animals

Visitors who wish to bring animals into the Zoo as service animals are asked to bring them to the Visitor Services Office located at each entrance's welcome center. If you have questions, please contact us before bringing your service animal to the Zoo.


The Carousel ride at Junction Plaza is ADA compliant and includes a swan bench seat that accommodates wheelchairs. The 4-D Theater is also ADA accessible.