10 a.m. to 2 p.m.
Weather Permitting
Additional Fee $5 per person
Located in Africa Region
Heads up! On the Giraffe Deck, you'll be able to get eye-to-eye with these long-legged giants, an experience you'll never forget. The deck has a beautiful treetop view looking downward on the habitat, so it's a great place for group photos and for viewing our herd of giraffes. The Acacia Station Giraffe Deck is listed as "View 4" on the Park Map. The giraffes may also be visible from three other free viewing areas labeled as View 1, 2 and 3. Views 1 and 2 provide an upward view of the habitat and are closest to the Africa Entrance.
Please note: When the ground is wet, the giraffes will not be in their habitat for their safety. Giraffes also move about their habitat and may not be near the Acacia Station Giraffe Deck. Tickets can be purchased at the Giraffe Deck only.
- Children under 12 must be accompanied onto the deck by a ticketed/paying adult
- Experience is weather and animal-dependent
The following measures are in place for the health and safety of you, our staff and the giraffes.
- Hand sanitizer will be available for guests before the deck. All participants will be required to sanitize their hands prior to feeding the giraffe.
- Hand sanitizer is available to guests when exiting the experience as well.
- No strollers or wagons are permitted onto the deck, and a stroller parking area is available near the entrance.
- Service animals are not permitted onto the deck. Service animals can be left with another member of your party prior to the deck while you participate in the feeding experience. Zoo staff cannot take responsibility for the animal.
There are a number of reasons the giraffe may not be on habitat; the most common reason is turf conditions. If the ground is wet or muddy there is a danger of the giraffe slipping and falling. The habitat may be closed for maintenance or if temperatures are below 45 degrees.
Acacia Station is a giraffe viewing deck; the charge of $5 per person is for access to the deck. Feeding is optional for you and the giraffes and is not guaranteed. Attendants will advise you if the giraffes are feeding or not so you can decide if you want to go on the deck.
Sometimes our giraffe choose to walk away from the deck. On average we have observed that they usually return within 15-20 minutes in those cases.
